Community Bike Shop - Education & Restoration Specialist

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Position Summary 

The Street Collective's community bike shop seeks a qualified and enthusiastic Education and Restoration Specialist (EduResto). This person plays a key role in working with volunteers and customers, repairing bicycles for sale or donation, and providing excellent customer service. Ideal EduResto candidates will have a deep knowledge of bicycle mechanics and standards, a passion for helping particularly marginalized and underrepresented populations, and a desire to grow the cycling community. Experience teaching or the desire to teach others the basics of bicycle repair is necessary.

 

1. Help oversee shop activities and volunteer development (40%)

• Educate members, volunteers, and customers on correct processes for bicycle repair

• Train, motivate, and supervise volunteers 

• Help maintain a positive shop atmosphere with a focus on safety and education

• Make sure hours are recorded correctly for volunteers

• Participate in staff and shop meetings

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2.  Sales and bike shop activities (20%)

• Interact with customers to determine specific needs and present possible solutions

• Help customers find and install parts

• Closing and opening storefront procedures

• Actively maintain order and organization in the shop

• Cash register daily counting and accounting

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3. Recondition/overhaul bicycles of all types and conditions for resale or giveaway (30%)

• Evaluate, process and repair donation bicycles

• Oversee customer installation of accessories, racks, lights, tires, etc.

• Ensure a clean and organized work environment 

• Maintain an active inventory of refurbished bicycles and donated items

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4. Participate in community events and other marketing and volunteer efforts (10%)

• Represent the Des Moines Bicycle Collective in community outreach events

• Other duties as assigned

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How to apply

Send a resume and why you're interested in the position to Bobby Kennedy at shop@dsmstreetcollective.org

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